Repaired, replaced and upgraded outdated technology for a better overall client viewing experience. Used SecureDoc Enterprise server to create, modify, assign, delete and import key file to laptops, Assisted with the administration, testing, installation, maintenance, and support of customer databases (Oracle, MySQL and Microsoft Access), Provided setup video teleconferencing, laptops, projectors and other devices upon client request for meetings and conferences, Escalated issues as needed and maintained communication with customer and technical teams, Extensively utilize Remedy to record and track issues and resolutions, Performs public notifications of scheduled field data collection to private and commercial sectors throughout project locales, Ensures currency of training qualifications of all sub contracted employees for accountability purposes, Maps current sewer and gas pipelines via ArcGIS for planning and analysis. This is one of the hundreds of Field Service Technician resumes available on our site for free. © 2020 Job Hero Limited. Managed and maintained a designated territory which includes over 75 Edward Jones financial offices and remote work at home financial advisor with minimal supervision. Not with our online builder! Investigated complaints of suspected and confirmed releases of hazardous materials storage and handling. Manage and maintain a repair log for each unit worked on to ensure maintenance is performed in a timely and proper manner. Carried out scheduled maintenance on computer system, Provided excellent customer service by responding to all requests in a timely & professional manner. Maintain a working knowledge of all units in the field and schedule training for newly developed units. A strong field service technician cover letter can highlight your accomplishments, skills, and expertise in a relevant manner and make you stand out from the other candidates. Trained on software specific to State Farm to back up all data and import it to the new machines, Configured network printers and laptops to specific offices needs, Tested various office equipment’s functionality, Provided excellent customer service from start to finish. Noted and documented potential long-term system problems during servicing. Performed environmental quality work in field or office settings. Maintained, cleaned and performed preventative maintenance on down hole and surface well logging equipment. Travel as necessary to meet the demands of client needs. Diagnosed and repaired wired and wireless issues from within the client's home, Performed on-site diagnostic and repairs for hardware and software issues for both desktop and laptop systems, Provided clients professional insight to potential network security issues, Trained Best Buy sales associates proper procedure on selling in-home solutions, Led our hub in Net Promoter Surveys for fiscal year '14; 100% client satisfaction for a whole quarter, Provided direct feedback for Best Buy's vendors and their products. Responsible for company car, phone, computer, expense card, etc. As an equal part of the Equipment Operations Field Service Team for over (6) years, I have a unique skill set, with multiple facets. Provide support to users regarding hardware and software problems. Participated in the emergency response to mitigate environmental hazards associated with the collapse of the World Trade Center. Performs troubleshooting and repairs or replaces equipment components as necessary. Trained entry-level and senior-level field service technicians. Their resumes reflect such skills as performing engine, hydraulic, and powertrain system repair; performing welding and fabricating; and performing air conditioning system repairs. Received, set up, test, or decontaminate equipment. Ability to identify lesser/greater prairie chickens at 300m, Assisted with aerial large raptor occupancy/nest surveys, Recorded data in a neat and organized manner in Microsoft tablet, Performed carcass searches on wind farms by walking 250m transects following standard protocols, Assisted in capturing an injured Turkey Vulture, Prepared and placed carcasses around the wind farm. Maintenance Technician Resume Objective. Troubleshooting & repairing on all NOV rig equipment and electrical control systems. Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Common work activities described in a Field Technician resume include travelling to customer's home, diagnosing and repairing defective appliances and equipment, updating records, and documenting product flaws. Running weekly reports in the SharePoint program including velocity, awaiting maitience (AM), Preventative maitience (PM), and warehouse down (WD) for our rental fleet. Work hours consisted of at least 40 hours per week beginning at 5:30 am each day. Terminate and troubleshoot Cat5e, Cat6 and fiber optic network cabling and equipment. Asses and Manage claim to ensure proper need of replacement of equipment for insurer. Graduated from Nov Tech College with over 15 certificates from training classes. Managed a project for HP to locate, label and record the details of over 500 Xerox printers. With the reverse chronological format, you start out with your most recent job. Performed maintenance, replacement, and installation of various 40 Kw to 450 Kw wind turbine generators through-out the Midwest. Interacted with all levels of management, customer location building management teams, and other personnel to ensure services are up and running at top speed. Responsible for arriving at scheduled appointments in a timely manner. 250 Bassett Court, Chicago Park, CA, 95712 (777)-777-7777 [your email] Summary. Even plenty of network skills. While working at Cox I have learned how to provide a great customer experience through living Cox values. Performed commercial and residential installation of modems, home terminal units, and network cabling. Accurate completion of all required inventory activities related to company vehicle, parts, tools and all business office equipment at Edward Jones locations. Field technician/system administrator for JMICS in support of U.S. Army South providing network, server and laptop support for the G2 ensuring effective and continual communication in a deployed environment. Field service and troubleshooting on Siemens geared and direct drive wind turbines. Amy Smith 123 Main Street Atlanta, Georgia 30339 Home: (555) 555-1234 Cell: (555) 555-1235 asmith@sample~resume.com OBJECTIVE Position as a field technician that will allow me to utilize both my extensive technical and customer service experience. Worked with both power tools and hand tools while installing different alarm systems. Assembled, installed or repaired wiring, electrical and electronic components, pipe systems and plumbing, machinery, and equipment. Orchestrated service meetings, reviewing best safety practices, and key measures including. I received 2 Team MVP's during my tenure at MOS-Xerox. Kept detailed inventory of all desktop and laptop parts in a database to ensure replacements were checked in and out accurately during and after a service repair. Use this field technician cover letter template to build a job-winning cover letter quickly and easily. The following is an example of a resume for an IT technician. Daily activities involved hiking in excess of 5 miles a day. Accountable for all preventative maintenance task performed on liquid application systems as needed, maximizing efficiencies and uptime. Responsible for keeping count of inventory, and maintaining the cleanliness of the Company vehicle. for broadband needed devices, and Digital Cameras, Perform signal verification, system testing, installation and troubleshooting, Educated customer on system operation and functionality, assist customer with downloads and device configurations as needed, Show customer how to access and control system via online portal, mobile app, key remote and physical keypad, Troubleshoot and effectively diagnose issues, Support sales team with execution of new orders and retaining new customers, Train and remain up-to-date on all products and services, Receive and respond to all telephone updates and emails. Includes repair of surface and subsea well applications. From lab technician resume to that of IT technician to pharmacy technician- there are resume templates here for all, designed by experts. Completed Siemens Levels 1- 7 Troubleshooting Electrical 690V and Hydraulic Systems Training, Completed Basic and Advanced Climb Rescue Training, Performed gearbox and main bearing change outs, Traveled to other sites to assist in annual service, retrofit applications and site mobilization, Supervised crew of 2-3 technicians in daily maintenance tasks, Completed Siemens Diagram and Schematic Training, Completed Forklift and Light Crane Operation Training, Planned and scheduled daily maintenance work orders for service teams (Site Lead experience), Completed OSHA and Lock-Out/Tag-Out Training (LOTO), Installation, maintenance, repair of new and existing low-voltage wiring systems used in various residential and commercial burglar alarm systems, residential fire alarms systems, CCTV systems, and access control systems, State of Oklahoma license held in residential and commercial burglar alarm systems service/installation, residential fire alarm service/installation, CCTV service/installation, access control service/installation, Chosen by ADT to hold the first remote technician position, Chosen as highest service technician class beginning from date of hire, State of Oklahoma licensing information available upon request, Install, service, troubleshoot and repair Satellite communication systems, Install, service, troubleshoot and repair computers & wireless networks, Install, service, troubleshoot and repair various sensors on oil rigs, Install, service, troubleshoot and repair hydraulic & pneumatic systems, Train customers on how to utilize various products, Customer service, billing, inventory, expense reports, travel arraignments, Maintain reports and other paperwork in an organized manor (i.e. This is a real resume for a Field Technician in Topeka, Kansas with experience working for such companies as Electricomm, Larry Spriggs Construction, Crossland Construction. For beneficial tips on writing an exceptional letter, read through this free field service technician cover letter sample and follow the important tips offered afterward. Provided quality customer service to customers by corresponding with customers regarding technical questions, activation of services and problem solving of technology issues. Installation and repair of business cable, internet, phone, and networking. Utilized electronic test equipment to troubleshoot, diagnose and complete network repairs. Performed load test of generator and transfer switch to assure emergency readiness. 10 votes The Resume Builder Create a Resume in Minutes with Professional Resume Templates Ruthie Collier. One of our users, Nikos, had this to say: [I used] a nice template I found on Zety. Experienced in working aloft and with manhole work and safety. Troubleshoot the Network Issues onsite and remotely depending on the severity of the issues. Ensure communications between field personnel, maintenance office and management on fleet needs, Supervise and coach field maintenance personnel on multiple locations; make high cost decisions, Ensure proper information flow of work order data to administration for future analysis and troubleshooting, Maintain a parts inventory with a minimum budget as well as ability to find needed parts locally, Execute required procedures for preventative maintenance based on schedule established by company and original equipment manufacturer. Field Service Technician, August 2005 to till date. Certified FiOs technician. Now, all you need to score the IT tech jobs you want is a perfectly written IT technician resume. Communicate with customer to ensure that all units on site are functioning properly and that their unit meets their changing needs. Maintain and grow customer relationships as frontline representative, document and report "voice of the customer" experience. Project management for extended network integration, Troubleshoot and configure microwave links and set up backhaul tower infrastructures. Assisted WSL with print server setup and configuration when they detached from Weyerhaeuser and became a separate entity. Environmental Field Technician Resume Sample. I was able to streamline within 3 months of hire. Desktop software installation and hardware set-up, home networking and the use and configuration of wireless devices. Proficient in digital equipment repair, maintenance and preparation for installation through factory training, self-study programs and on-the-job training. Looking for cover letter ideas? Familiar with telecom schematics, configurations, topologies and hardware. Interact with customer responding to technical questions, issues or requests for information. Providing great customer support and education of all cable services. Made sure all our locations were accessible by getting landowners' permission to enter land and educating them on our process. Performed aerial flights to locate/identify lesser/greater prairie-chicken leks following standard USFWS standard protocol. Possess the ability to work long, irregular and/or erratic work hours, including nights, weekends and holidays as determined by clients needs. My resume is now one page long, not three. See our sample Field Technician Cover Letter. Looking for cover letter ideas? Field Service Technician Resume Samples 4.6 (56 votes) for Field Service Technician Resume Samples. Required to store records and write reports on preventative work. In charge of managing electric line and combo unit crews on various jobs. Proven technical writing and documentation skills. In-house and onsite maintenance of pneumatic, electrical, and mechanical systems. Immediately responded to hazardous materials spills such as oil, acid, and mercury; implement clean-up plan. Transported the inspection tools from Houston, TX to the job sites around the US. Maintained a company vehicle stocked with repair and replacement parts valued over […] with no losses. Maintained, organized, and stocked equipment in order to perform proper duties needed. Implement computer hardware and software installations; diagnose mechanical, hardware, software and system failures in order to resolve. Initiated an onsite depot exchange for out of warranty devices to expedite repairs and minimize client impact. Maintain the network infrastructure of remote well locations and oil sales point facilities to ensure communications to and from these locations are online for distribution and tracking of resources. Trained new employees to be able to safely and efficiently complete task at hand. Aide in the design, build, and installation of our liquid application equipment with focus on continuous improvements. Responded to field service requests for Mini Lab (high-end digital printer) & supporting equipment, Travel to different client sites in the Macomb area to troubleshoot break/fix issues, Respond to telephone calls, email and personnel requests for technical support. Most Field Technicians hold at least an Associate's Degree in a relevant area. Primary field training technician for the 5kw fleet. It’s actually very simple. This group may take more time or read different parts of the resume, which makes a 3 page document acceptable. Assured that all projects were invoiced in a timely manner. Ensured employees were properly trained, equipped, and managed during work assignments with safety and customer satisfaction top priorities. Responds to emergency situations during or after hours for the purpose of resolving immediate safety concerns (24/7). In servicing hospital staff on our therapy products. Generated monthly non-budgeted revenue for district as a technician for Advanced Sterilization Product manufacturing services, with exceptional customer satisfaction. Used Microsoft Terminal Service Connection (MSTSC), Remote Assistance service, and Active Directory to manage user accounts, profiles, domains, printing services, and file servers, Troubleshoot a wide range of IT issues including software, hardware, applications, and computer networking interfaces; ensures diagnosis and recovery of failed operating systems; evaluates problem and researches solution database to identify solutions of recurring issues; and resolves unique problems by applying IT principles/expertise and corrective actions within the required timelines on production systems and test systems, Initiated, planned and scheduled the installation of new or modified IT equipment, operating systems, and software applications, including test environments by follow established guidelines, procedures and policies, Performed imaging, encrypting, and deploying Lenovo\HP\MAC laptops. All rights reserved. Performs field data collection of general facilities for as-built prints, construction drawings, and other system data collection. Used troubleshooting techniques to solve issues with each security system. Installed, set up, configured, and completely testing all data & audio/ video and network communication equipment. Qualified new and existing parts and equipment for API stamping. Made direct contact with customers, performed on-site maintenance and explained repairs before and after completing said job. Resume Details. Identify all power generation needs of customers by having the ability to design, prepare and install the generators onsite. Managed employees and tasks while in the role of Project Manager for several hundred projects. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. ThinkEnergyGroup.com, High Point, NC. Responding quickly to all emergency service calls that needed immediate attention. Secured testing meters, phones and mobility tablets, Reviewed all orders (new installation, additional services, or troubleshooting), Installed cable TV and receivers, and ensured broadband connectivity. Displayed effective organizational and time management skills by exceeding work/time ratios within safety guidelines. Responsible for answering support calls and emails and opening trouble tickets. Monitored network connectivity for Boeing users working remotely at NASA during shuttle flights and space station activities and ensured minimal down time. Responsible for logging daily activities, preparing customer invoices, and maintaining service truck and tools. With the same stuff. Maintained a 98% runtime on 5kw Fuel Cell Fleet and an 85% service to same day restart. I have also setup up and replaced PLC operating systems, updated existing PLC operating systems, and performed rewiring on control boxes in the field as well as in the shop. Educate Hospital staff of all bed functions. Multiple certifications on Xerox WorkCentre, Phaser and Solid Ink Equipment, Troubleshoot equipment, diagnose the issue, do performance count on production, Provide technical customer support for hospital medical equipment. Provided technical support; monitored system performance daily. Go back to our sample job description for HVAC Technician. Replaced hard disks, system boards, SCSI cards and other hardware on Windows and Linux systems. Review and updated specific safety programs. Produce and maintain all service documents related to customer and equipment. Completed inspections, perform scheduled maintenance, and made any necessary repairs. Technicians could be of various types such as a computer technician, engineering technician, sound recording technician, etc. Received numerous customer compliments and requests to personally complete service. Administrative duties involving ticket updating with complete and accurate details. Performing some troubleshooting on slow network connectivity issues, routing issues that involves OSPF, BGP and identifying the root cause of the issues. Diagnoses problems and/or failures in heating/air conditioning / generator systems for the purpose of identifying equipment and/or systems repair and replacement needs. Upheld all safety and health procedures during repair process. Field Service Technician Resume Examples Field Service Technicians work with products that cannot be easily transported because of their size or link to other systems. USE THIS SAMPLE … Field Technician Resume Examples. Performed GPS location and routing for construction of pipelines for major oil and gas companies. Utilized spectrum analyzers to sweep for noise and signal degradation in the plant and in drop wires connected to customers’ homes and business. Specified scope of work for potential contracts for building demolition or renovation and other chemically contaminated property including sampling, testing, removal, decontamination, and disposal. Assured employees were trained in SOPs and followed safety policies. Mechanical assembly and testing of subsea equipment, subsea B.O.P's, coiled tubing lift frames (static and motion compensated), ENSCO salt ring handling system, choke and kill hot stabs, telescoping arms, Hydrostatic testing of equipment including; hoses, tubing, flanged spools, choke and kill stabs and flex loops, Assembled, tested, and commissioned two motion compensated coiled tubing lift frames for Diamond Offshore, Assembled and tested Hydril 15k Subsea Stack with 5k operators for Transocean Paul B. Loyd in 6 months. Installed and programed equipment according to company guidelines. Writing a great Service Technician resume is an important step in your job search journey. Perform well services for various customers both in the Gulf of Mexico and internationally. Travel to customer sites to install, commission, test, calibrate. Quality control of construction materials used for placement in residential and business sites. Resume » Technician Resume » Sample Technician Resume A technician is a skilled professional, who specializes in the practical applications of existing theories of any sub-field. © 2020 Job Hero Limited. Plan, implement and execute equipment configurations and routing protocols for network infrastructure. Responsible for surveying pipeline prior to inspection runs and making sure all pipeline crossings were marked. Possess the ability to wear all necessary PPE including respirators, SCBA and full encapsulating suits. When writing a cover letter, be sure to reference the requirements listed in the job description.In your letter, reference your most relevant or exceptional qualifications to help employers see why you're a … Preformed diagnostics, troubleshooting, adjustments, repairing, and or replace of defective parts or equipment including Cisco routers, Dell Servers, HP workstations and monitors, cable & DSL modems, Toshiba phone system, HP & Xerox printers, Brother fax copiers, check scanners, audio / video hardware, UPS battery back-up systems. Successfully coordinating a more efficient way to deploy our technicians in the field to better accommodate our customer's needs. Performs preventive and corrective maintenance on precision dynamic balancing machines primarily used by automotive and aerospace industries.
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